Owner FAQs
Answers to your frequently asked questions
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Am I required to accept Section 8 tenants?
In most cases, you're not obligated to accept Section 8 housing vouchers—unless local or state regulations say otherwise. We're happy to help you check any relevant rules in your property's location. -
Are you licensed?
Yes, we are fully licensed and operate in compliance with all state and industry regulations. You can trust that your property is in professional hands. -
Can I reach you after hours?
Absolutely. We provide an emergency contact line for urgent matters. For non-emergencies, our team is available during regular business hours and always happy to help. -
Can you deposit rent income directly into my bank account?
Yes! We offer direct deposit so you can receive your rental income quickly and securely—no trips to the bank required. -
Do I get to review or sign the lease?
Yes, you’re welcome to review the lease before it’s signed. We’ll handle the lease execution on your behalf unless you prefer otherwise. -
Do you also handle real estate sales?
While our primary focus is property management, we can connect you with trusted local agents if you're looking to buy or sell. Just let us know how we can assist! -
When and how do I receive owner payments?
Owner disbursements are sent out on a consistent schedule—typically through direct deposit—after rent is collected and applicable expenses are processed. -
How do you collect rent?
We make it easy for tenants to pay rent through a secure online portal, and we offer other convenient payment options too. If rent is late, we follow up promptly based on the lease terms. -
How long are lease agreements?
Most leases are for 12 months, but we can tailor lease terms based on market conditions or your preferences. We’ll always discuss the best fit for your investment. -
How much is the tenant’s security deposit?
Security deposit amounts usually match the monthly rent but may vary depending on the tenant’s qualifications and applicable laws. We always follow local guidelines. -
How quickly can you take over management of my property?
We’re ready when you are! Once paperwork is complete and your property is lease-ready, we can begin management right away. -
What types of properties do you manage?
We handle a wide range of properties—including single-family homes, condos, duplexes, small multi-family buildings, and even some commercial spaces. -
What kinds of reports will I receive?
You’ll get regular financial statements with details on rent, maintenance, and expenses. Want more info? Just ask—we’re happy to provide additional reporting. -
Who holds the tenant’s security deposit?
We hold all security deposits in a dedicated trust account, following legal requirements and best practices for transparency and compliance.